Watson Marketing ‘5-in-5’ Webinar Series

Watson Marketing ‘5-in-5’ Webinar Series

I am very excited to announce that the new webinar series from Watson Marketing “Five Questions That Will Force Marketers To Think Differently Within Five Years” will start on 30th March. For this series, we are going to build upon the foundation of strategies by attacking the questions that marketers are really worried about. It’s very easy to get excited about marketing in 2017, now that we have so many opportunities across different channels and…

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Personalisation on every level, how fashionable is your brand?

Personalisation on every level, how fashionable is your brand?

See it now, buy it now, pay for it now, receive it now. The “Now Culture” is upon us; technology has enabled consumers to access products, services and information in an instant. Not only has it allowed access for consumers, it’s giving brands the opportunity to “show it now” through personalised banner adverts, emails and social media posts. When it comes to fashion marketing, our favourite retailers are tracking our cookies, delivering dynamic banner ads…

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Attention is an expensive thing to waste

Attention is an expensive thing to waste

Today, the challenge facing most marketers is to establish the basics of the ultimate personalised and relevant customer experience. Our own CMO, Lisa Gilbert welcomed guests to IBM UK & Ireland’s first ever Marketing Leaders event. During the event it was emphasised that we are now at the mercy of the great experiences that our buyers expect whether B2B or B2C. It’s this experience that has reached the top 3 board level priorities (according to…

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Wimbledon on the move: serving up relevant, personalised content to a global audience

Wimbledon on the move: serving up relevant, personalised content to a global audience

2016 is the year of the connected consumer. As mobile device ownership is nearing ubiquity, digital experience moves beyond the geographical confines of the All England Lawn Tennis Club (AELTC) and presents Wimbledon with an important opportunity to engage with fans across the globe on an entirely new level. This comes with the challenge greeted by many brands across industries of ensuring these communications are timely, relevant and, most importantly, welcome. In an age where…

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How Happy Employees make Happy Customers

How Happy Employees make Happy Customers

Recently I presented to a group of 250 marketers at a London conference on “branded content”, one of the newest buzzwords in marketing.  All of the other speakers at the conference focused on how to develop content for consumers – an extension of a traditional marketing campaign. In many ways, this is just another way to dress up content as an advertisement or a marketing message. To provide a different perspective on content marketing, I…

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